Party City in Williamsburg, VA Closed now

Reviews about Party City

• ★ ☆ ☆ ☆ ☆

  March 06, 2020, by Patricia Rutter
  Terrible. I went to exchange an item but the lady at the register charged me for the second item without the exchange. When I told her I wanted my money back from the first item, she said her mistake couldn’t be undone and I would have to take both items and leave. She would not let me speak to a manager. I called the Newport News Party City to see if I could speak to a manager there and they gave me my money back for the item I tried to exchange with no problems. I will never go to the Williamsburg Party City ever again. The staff there were rude and would not take responsibility of there mistakes.